Assistant Manager

Join Parachute•Palestine, TX
•$50,000 - $70,000

About The Position

The Assistant Manager is a visible operational leader on the donor floor and a key partner to the Center Director. The role takes ownership of daily operations, helps ensure a safe and welcoming experience for donors, and contributes to a positive team culture. The Assistant Manager supports operational strategy, donor experience, and compliance goals while helping guide the center through a high-growth and rapidly changing environment. The position includes eight weeks of paid training, with travel and accommodations provided.

Requirements

  • High school diploma, GED equivalent, or higher education.
  • At least 2 years of supervisory or leadership experience.
  • Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
  • Ability to work day and evening hours, weekends, holidays, and extended shifts as needed.
  • Reliable problem-solving, ownership, prioritization, and outcome-oriented approach.
  • Empathetic communication, adaptability, conflict-resolution skills, composure under pressure, and ability to motivate others.
  • Strong logical reasoning and decision-making skills, with a metrics-driven approach.
  • Self-awareness, curiosity, integrity, and a demonstrated ability to learn quickly.
  • Willingness to assist wherever needed in unpredictable operations and adapt to continuous change.

Responsibilities

  • Own day-to-day operations by supporting donor-floor activity, maintaining smooth donor flow, and supporting donor retention.
  • Partner with the Center Director to plan and execute operational, donor-experience, and compliance goals.
  • Lead by example and coach team members in real time.
  • Monitor quality, safety, and regulatory standards, and support audits and inspections.
  • Manage and maintain inventory, equipment, and supplies.
  • Recruit and develop team members while fostering a culture of growth and accountability.
  • Align expectations through regular team syncs, share updates, and keep the team focused on daily priorities.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off.
  • Company holidays.
  • Monthly bonus potential.
  • Eight weeks of paid training with travel and accommodations provided.
  • Career growth opportunities.
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