About The Position

The full-time hourly Assistant Manager’s primary function is to operate and supervise a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role includes supervising and developing employees, supporting theatre operations, ensuring guest satisfaction and safety, and maintaining compliance with company policies and applicable laws. The Assistant Manager directly supervises an unspecified number of employees and performs supervisory responsibilities in accordance with Regal policies and applicable laws, with oversight or direction from senior management where specified.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to Vice President approval.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, draw evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, and use tools and equipment with dexterity for mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers and show sensitivity to others’ feelings.
  • Ability to establish goals, budget time, and set priorities.
  • If assigned to sell or serve alcohol, be of legal age under state or local law, complete legally required training and certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

  • Maintain regular and consistent attendance and uphold and administer theatre policies.
  • Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
  • Operate and maintain theatre projection and audio-visual equipment, including hardware, software, film handling, programming, TMS operation, and related projection systems.
  • Keep required alcohol certification and training current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile daily receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable forms of payment or accountability.
  • Follow the dress code and complete or be in the process of completing the management certification program; review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members, with oversight from facility management; terminate employees after consulting the Human Resources Manager.
  • Administer applicable paperwork and uphold company Human Resources policies.
  • Control direct operating expenses; purchase and order concession, café, and other operating supplies; manage related inventory and auditing processes.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
  • Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
  • Read and understand training materials on subjects such as sexual harassment and discrimination.
  • Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and discipline employees as directed.
  • Perform additional duties as assigned by the General Manager or another senior manager.

Benefits

  • Free movies
  • Full benefits package
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