HR/Benefits Assistant

Hunt Regional Healthcare•Greenville, TX

10d

About The Position

The HR/Benefits Assistant provides clerical and administrative support to the Benefits office, including filing, data entry, answering basic benefits questions, and assisting with employee events and projects. The role processes employee benefit enrollments, changes, and terminations; maintains benefit files; supports orientations; and helps ensure benefit and payroll data are accurate and timely. It also handles benefit-related calls, invoices, reports, and employee communications while maintaining confidentiality and complying with HIPAA and organizational policies. The position reports to the HR Director and has no supervisory responsibilities. Due to the nature of hospital services, extended hours may sometimes be necessary.

Requirements

High school diploma.
At least two years of experience in HR.
Ability to work with HRIS systems; familiarity with ADP is preferred.
Comfort working in a high-stress environment.
Accuracy and attention to detail.
Reliability and a propensity for growth.
Exceptional analytical, mathematical, problem-solving, time-management, communication, and interpersonal skills.
Ability to maintain confidentiality and comply with HIPAA standards.

Nice To Haves

Two years of benefits experience.
HR certification.
Experience with ADP and benefits.

Responsibilities

Provide clerical and administrative support to the Benefits office, including filing, data entry, and answering basic benefits questions.
Assist with general employee events, benefits projects, and employee communications, including open enrollment.
Process enrollments, changes, and terminations for medical, dental, FSA, life insurance, retirement, disability, and COBRA benefits.
Provide bi-weekly benefits orientation for new employees and participate in new-hire orientation, including presentations and enrollment assistance.
Maintain benefit files and participate in regular audits of plan census, costs, eligibility, plan provisions, payroll deductions, and vendor databases.
Prepare regular reports and data analyses, create reports and spreadsheets for Benefits functions, and provide analytical feedback.
Update payroll-system data accurately and promptly, including loan contributions and election changes related to life events and open enrollment.
Process benefits bills and invoices and submit them to the director for approval.
Answer benefits calls, escalate matters to the director as needed, troubleshoot employee issues with vendors, and work to resolve them.
Provide clear information about compensation and benefits to employees at all organizational levels.
Maintain strict confidentiality and comply with HIPAA standards and applicable policies and guidelines.
Reinforce HMHD values and its Compliance Plan, complete required compliance training, and help ensure department employees complete required education on time.
Assist the Compliance Officer and Executive Compliance Committee in identifying high-risk departmental issues.
Communicate professionally and courteously with employees and the public, and build and maintain effective working relationships.
Act as a backup to the front desk.
Perform other related duties and functions as assigned.