HR Benefits Coordinator

Gwinnett County Public Library•Lawrenceville, GA
•$40,000 - $50,000

About The Position

The HR Benefits Coordinator, also described as the HR Payroll/Benefits Coordinator, primarily administers the employee benefits program for Gwinnett County Public Library (GCPL). The role also assists the payroll department with reconciliation of payroll-related responsibilities, including benefits and retirement plan reconciliations for Library staff. The position supports employees, HR, payroll, and vendor partners while maintaining accurate benefits and payroll records.

Requirements

  • Two to five years of experience in benefits administration.
  • Previous payroll processing or reconciliation experience, or an equivalent combination of education and experience sufficient to perform the essential duties.
  • Knowledge of customer service principles, office procedures and equipment, data entry and filing techniques, and applicable benefits administration laws, rules, and regulations.
  • Ability to multitask and prioritize work.
  • Exceptional customer service skills.
  • Ability to operate computers and applicable software and standard office equipment.
  • Ability to organize, file, and maintain records accurately.
  • Ability to perform a large volume of data entry accurately.
  • Ability to research and resolve discrepancies and balance and reconcile information and data.
  • Communication and interpersonal skills sufficient to exchange or convey information and receive work direction.
  • Ability to work effectively and efficiently in a fast-paced environment and successfully as part of a team.

Nice To Haves

  • Bachelor’s degree.
  • Experience with ADP Workforce Now; other HRIS modules may be considered.

Responsibilities

  • Coordinate the GCPL employee benefits program.
  • Enroll new employees in Library benefits.
  • Educate employees about benefits, provide current information, and respond to questions in a timely manner.
  • Maintain benefits and payroll processing documentation according to HR department standards.
  • Support requests from vendor partners.
  • Provide administrative support for annual budget preparation and management.
  • Monitor daily duties for efficiency.
  • Coordinate and conduct open enrollment meetings.
  • Maintain and perform the processing task list.
  • Research benefits-related issues and resolve discrepancies.
  • Stay informed about legislative changes affecting benefits administration.
  • Recommend potential changes to benefits providers, plan design, and policies.
  • Prepare quarterly reports regarding benefits plans and coverage, and verify employee eligibility and coverage.
  • Complete OSHA and workers’ compensation forms and reports, and follow up on claims.
  • Assist employees with HRIS access and make corrections and updates.
  • Maintain and update the Benefits Announcement Board.
  • Reconcile the Teachers Retirement System (TRS) account and make payment.
  • Reconcile the Voya account and make payment.
  • Perform other tasks as assigned by the HR Division Director.
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