HR/Benefits Assistant

Hunt Regional Healthcare•Greenville, TX

About The Position

The HR/Benefits Assistant provides clerical and administrative support to the Benefits office, including filing, data entry, answering basic benefits questions, and assisting with employee events and projects. The role processes employee benefit enrollments, changes, and terminations; supports benefit orientations and new-hire enrollment; maintains benefit records; and helps ensure the accuracy of benefits, payroll, and vendor information. The position also prepares reports and spreadsheets, assists with audits, handles benefits invoices for director approval, responds to employee questions, and supports open enrollment and other benefits projects. The position reports to the HR Director and has no supervisory responsibilities. Due to the nature of hospital services, extended hours may occasionally be necessary.

Requirements

High school diploma.
At least two years of experience in HR.
Ability to work with HRIS systems; ADP is preferred.
Comfort working in a high-stress environment.
Accuracy and attention to detail.
Reliability and propensity for growth.
Ability to maintain strict confidentiality and comply with HIPAA standards.
Strong analytical, mathematical, problem-solving, time-management, communication, and interpersonal skills.
Ability to build and maintain strong relationships with management, staff, and the public.
Preferred certification in HR.

Nice To Haves

Two years of experience in Benefits.
Experience with ADP and Benefits.
HR certification.

Responsibilities

Provide clerical support for the Benefits office, including filing and data entry.
Answer basic benefit questions and benefit calls, escalating issues to the director as necessary.
Process benefit enrollments, changes, and terminations for medical, dental, FSA, life insurance, retirement, disability, and COBRA plans.
Provide bi-weekly benefit orientation for new employees.
Present and attend new-hire orientation, answer benefits questions, and assist with enrollment when applicable, including preparing PowerPoint presentations.
Maintain benefit files and participate in regular audits of plan census and costs, eligibility, plan provisions, payroll deductions, and vendor databases.
Provide regular reports and data analysis, and create reports and spreadsheets for Benefits functions.
Enter and update accurate benefits data in the payroll system, including loan contributions and election changes related to life events and open enrollment.
Process benefits bills and invoices and submit them to the director for approval.
Troubleshoot employee issues with benefits vendors and work to resolve them.
Explain compensation and benefits information clearly to employees at all levels.
Maintain confidentiality and comply with HIPAA and other applicable policies and guidelines.
Assist with benefits projects, employee communications, and open enrollment.
Act as a backup to the front desk.
Support compliance training and education requirements, assist with identifying high-risk departmental issues, and promote the organization's values and compliance plan.
Follow organizational expectations for infection control, safety, service excellence, fiscal responsibility, teamwork, and professional conduct.
Perform other related duties and functions as assigned.