Assistant Manager

AES Restaurant Group•Elizabethton, TN

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager helps guide the team in creating a positive guest experience and maintaining high standards of quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager supports strong restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully, coach and develop others, demonstrate emotional resilience and patience, and lead.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • P&L management, operations management, restaurant management, and food and labor cost management capabilities.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach the team.
  • Use AES systems to run an effective restaurant on every shift.
  • Implement restaurant controls, particularly for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety and operations policies, and accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • PTO.
  • Employee rewards and recognition program.
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