Assistant Manager

The Tile Shop•Lee's Summit, MO
•$60,000 - $75,000

About The Position

The Assistant Manager builds and develops a well-rounded team of Sales Associates, trains and coaches employees, and helps the store meet sales goals. The role involves greeting customers, developing lasting relationships, selling tile and related products, and learning the installation process so customers can be educated about products. The Assistant Manager also learns and uses knowledge of store and warehouse operations, provides customers with product delivery updates, maintains inventory accuracy and professional standards, and develops schedules for Associates and Warehouse Personnel. Other duties may be assigned. Expected first-year income is $60,000–$75,000 at target.

Requirements

  • At least 1 year of experience in retail management.
  • Previous sales experience.
  • Ability to build, develop, and motivate a sales team.
  • Strong work ethic and drive to exceed expectations.
  • Ability to work well with others in a fast-paced, commission sales environment.
  • Openness to learning and growing independently and from feedback.
  • Positive attitude and contagious enthusiasm.
  • Detail-oriented and highly organized.
  • Sense of design, including the ability to put together various styles, colors, and textures.
  • Basic mathematical and computer skills.
  • Ability to read, write, and speak in English.
  • Weekend availability.

Nice To Haves

  • Previous experience in a related field.

Responsibilities

  • Build and develop a well-rounded team of Sales Associates.
  • Train and coach employees on policies, procedures, and job duties.
  • Proactively greet customers and develop lasting relationships.
  • Sell tile and related products to exceed customer expectations.
  • Learn and use knowledge of store and warehouse operations.
  • Lead by example to achieve sales goals and track established store sales goals.
  • Learn the installation process and products to educate customers.
  • Provide customers with updates on product delivery status.
  • Maintain professional standards to protect The Tile Shop brand.
  • Develop schedules for Associates and Warehouse Personnel.
  • Maintain inventory accuracy.
  • Use good business practices at all times.
  • Perform other duties as assigned.

Benefits

  • Medical benefits
  • Health Savings Account (HSA)
  • Medica Value-Added Services
  • Virtual Care
  • Dental insurance
  • Vision insurance
  • Basic Life and AD&D
  • Voluntary Life
  • Voluntary Short-Term Disability
  • Long Term Disability
  • Voluntary Accident Insurance
  • Employee Assistance Program (EAP)
  • Lincoln Financial Value-Added Benefits
  • Dependent Care Flexible Spending Account (FSA)
  • Pre-Paid Legal Plans
  • 401(k) Retirement Plan
  • 401(k) Matching
  • Employee Discount
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