About The Position

The Assistant Manager is a shift leader in Domino’s Management Training Program, responsible for leading team members and ensuring the store operates effectively. The role oversees everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, scheduling, cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide excellent customer service and food quality. The position also performs general store duties such as operating equipment, stocking and preparing ingredients and products, processing customer orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Some team members may deliver products to customers and perform related driving and delivery tasks. On-the-job orientation and training are provided.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate store equipment and perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses in the delivery area.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Lead the team and take responsibility for all store operations during the assigned shift.
  • Manage staffing, schedules, paperwork, inventory, food, costs, cash, customer relations, and profitability.
  • Follow all company policies and procedures and ensure crew members do the same.
  • Maintain store cleanliness, image, and operating standards.
  • Provide excellent customer service and help process telephone and in-person orders.
  • Operate equipment, stock ingredients, prepare products, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • When assigned delivery duties, deliver products, flyers, and door hangers within the designated area.

Benefits

  • Competitive pay with a 13-period bonus plan
  • Flexible hours with 40+ hours available weekly
  • Advancement opportunities, including a path to ownership
  • PTO and paid sick time
  • Employee discount
  • Global Fit gym network discount
  • Health, vision, and dental insurance
  • Virtual mental health support access
  • Life insurance
  • Critical illness, accident, and hospital indemnity insurance
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