Assistant Manager(04710) - 119 N. Sheridan Ave.

Domino's Franchise•Pittsburgh, PA
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. Assistant managers help oversee staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may apply and include transporting orders to customers and distributing flyers and door hangers. The work includes standing and walking for much of the shift, handling supplies and food products, and working around ovens, coolers, moving equipment, sharp edges, food odors, cornmeal dust, and changing indoor and outdoor temperatures. Physical tasks can include lifting, carrying, pushing, reaching, bending, crouching, climbing stairs or ladders, and driving. Delivery work can involve adverse weather, navigating buildings and stairs, and carrying orders to customers.

Requirements

  • Use judgment, perform basic math, and multitask.
  • Communicate verbally with customers and coworkers and comprehend and provide correct written instructions.
  • Perform calculations accurately and quickly, make correct monetary change, and use order-entry systems such as a computer keyboard or touch screen.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Be able to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Have a valid driver's license and a safe driving record meeting company standards for delivery duties.
  • Have access to an insured vehicle that can be used for delivery duties.
  • Meet the physical demands described, including standing, walking, lifting and carrying supplies, and navigating stairs or other delivery locations.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
  • Oversee staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products to customers and distribute flyers and door hangers when performing delivery duties.
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