Assistant Manager

MFA Oil Company•Savannah, MO

About The Position

Break Time Assistant Managers assist with the management and operations of a Break Time Convenience Store. They manage the location in the Store Manager’s absence, coach and mentor team members, and help manage store finances and control expenses. Assistant Managers are energetic leaders focused on improving customers’ days. The role supports customer service, daily store operations, merchandising and sales, shift supervision, communication, financial controls, and teamwork. Duties include helping maintain the facility and equipment, completing reporting and inventory tasks, supporting food programs and safety, training employees, and helping the store meet sales and expense goals. Employees must follow company and position-specific policies and procedures and may be assigned other duties. MFA Petroleum Company is an equal opportunity and drug-free employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane across several states and also operates BluSphere Energy and APM.

Requirements

  • Must be at least 18 years of age.
  • Available to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Strong customer service skills.
  • Ability to thrive in a fast-paced environment and work both independently and in a team leadership role.
  • Ability to perform assigned duties accurately and with minimal supervision.
  • Ability to perform mathematical calculations for making change, completing shift reports, and counting products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and operate a computer and other office productivity machinery consistently.
  • Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to stand for up to nine hours per shift.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successful completion of a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging with customers, greeting and thanking them courteously, supporting peak hours, handling complaints, and completing fast and accurate transactions.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment upkeep, cleanliness, opening and closing, and scheduled hours of operation.
  • Execute food programs, promote food service, and maintain food safety.
  • Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Supervise shifts and assist with general store operations in the manager’s absence; provide input on performance evaluations and disciplinary action as needed.
  • Help train employees on company policies and procedures.
  • Maintain timely, professional communication with customers, vendors, employees, and management about store operations.
  • Understand store finances and their effect on profitability; control shortages and expenses; prepare for and participate in inventory, cash, lottery, and cigarette audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
  • Assist with recruiting, training, coaching, and developing associates; set a professional example, promote a positive work culture and teamwork, and help ensure compliance with applicable regulations.
  • Use store technology, including point-of-sale systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts.
  • Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

  • Competitive wages.
  • Paid time off.
  • Paid company holidays.
  • Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
  • Employee assistance program.
  • Access to healthcare benefits once eligibility criteria are met.
  • On-the-job training and professional development opportunities.
  • Educational expense assistance for employees pursuing education aligned with their employment within the company.
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