Part-Time Assistant Manager

Cinemark•Rockwall, TX

7d•$15 - $16

About The Position

Cinemark Assistant Managers assist in the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to Employees. After completing the Management Accreditation Program and working for at least six months, an Assistant Manager may progress to Senior Assistant Manager and then Theatre Manager or General Manager. The position requires flexible availability, including evenings, weekends, and holidays, and involves frequent standing, walking, reaching, bending, kneeling, and lifting. The work environment may have moderate to high noise levels. Cinemark theatres are smoke-free workplaces. The stated pay range is $15.00–$16.15.

Requirements

Must be at least 18 years of age.
High school or GED graduate preferred.
Complete Management Foundations, Annual Certifications, and MAP Core courses within Cinemark’s Management Accreditation Program.
Complete basic food handling training and obtain locally or state-mandated certification, health card, or food handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude and provide excellent Guest service.
Demonstrate accurate cash handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work both in a team environment and independently, take and follow direction, and respond with a sense of urgency.
Demonstrate time management, organizational, and detail-oriented skills.
Train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 lbs.; frequently stand, walk, and reach around the theatre; and stand for extended periods.

Responsibilities

Follow the General Manager’s direction and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark’s policies and procedures, and enforce them fairly and consistently with Team Members.
Report Employee relations issues to the General Manager and follow the Employee Relations Reporting Protocol.
Meet management work ethic and conduct standards.
Identify and sanitize high-contact areas used by Employees and Guests; properly use Personal Protective Equipment and adapt to required cleaning tasks.
Address safety and security issues, including trip hazards, lighting problems, and suspicious persons.
Perform other work-related duties as assigned.