Part-Time Assistant Manager

Cinemark•Pittsburgh, PA

13d•$15 - $16

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained across departments to provide support where needed and deliver inspirational training to employees. The role follows the General Manager’s direction and supports the General Manager’s decisions in staff communications. After completing the Management Accreditation Program and working for at least six months, an Assistant Manager may advance to Senior Assistant Manager and then Theatre Manager or General Manager. This role requires regular and consistent attendance, flexible availability that includes evenings, weekends, and holidays, and an energetic, friendly approach to each shift. Assistant Managers provide excellent guest service, communicate effectively with employees and guests, and work both independently and as part of a team. The position involves frequent standing, walking, reaching, bending, kneeling, and lifting up to 50 pounds. Noise may be moderate to high, and employees must be able to stand for extended periods. Cinemark identifies benefits that may include an employee discount, 401(k) matching, growth opportunities, education assistance, health benefits, parental leave, paid time off, Daily Pay, and free movies. Benefits may vary by career category. Cinemark theatres are smoke-free workplaces, including for vapor and electronic, conventional, and cigar smoking. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be at least 18 years of age.
High school diploma or GED preferred.
Complete the three basic Cinemark Management Accreditation Program courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Management members who work with alcohol must complete Safe Alcohol Service training.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Bring an energetic and friendly attitude to each shift and provide excellent guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently, and take and follow direction.
Respond with a sense of urgency.
Demonstrate time-management and organizational skills and attention to detail.
Ability to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; stand for extended periods; and work in moderate-to-high noise levels at times.

Responsibilities

Follow the General Manager’s direction and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform theatre job functions as needed.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Inspect the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report needed building, property, and equipment repairs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently with Team Members.
Report employee relations issues to the General Manager, or follow the stated reporting process when the General Manager is absent.
Follow the Employee Relations Reporting Protocol and management work-ethic and conduct standards.
Identify and sanitize high-contact areas used by employees and guests.
Use personal protective equipment appropriately for position-specific tasks and adapt to required cleaning tasks.
Address safety or security issues, including trip hazards, lighting concerns, and suspicious persons.
Perform other work-related duties as assigned.