Part-Time Assistant Manager

Cinemark•Fort Worth, TX

8d•$16 - $17

About The Position

Cinemark Assistant Managers assist in the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to employees. After completing the Management Accreditation Program and working for at least six months, an Assistant Manager may advance to Senior Assistant Manager, Theatre Manager, or General Manager.

Requirements

Must be at least 18 years of age.
Complete the three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities, and effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Have excellent time-management and organizational skills and attention to detail.
Be able to train and lead others.
Be able to resolve conflict.

Nice To Haves

High school diploma or G.E.D. (preferred).

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently with Team Members.
Report employee relations issues to the General Manager, or to www.convercent.com in the General Manager’s absence; follow the Employee Relations Reporting Protocol.
Meet management work ethic and conduct standards.
Consistently identify and sanitize employee and guest high-contact areas.
Use Personal Protective Equipment properly when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety or security issues appropriately, including trip hazards, lighting, or suspicious persons.
Perform other work-related duties as assigned.