Part-time Assistant Manager

World Market•Oak Brook, IL
•$20 - $24

About The Position

The Assistant Manager is a key leadership role supporting sales and profitability, a customer-first selling culture, and execution of daily business priorities. In partnership with the Store Manager, the Assistant Manager leads and develops a high-performance team while upholding World Market’s values, brand, policies, and operational standards. Leadership responsibilities may focus on Customer Experience, Freight Flow, Operations, and/or Merchandising, based on business needs and the individual’s experience, skills, and career goals. The role requires proven leadership in a fast-paced environment, effective communication, adaptability, coaching and de-escalation skills, and the ability to plan, prioritize, delegate, and execute business needs. The position requires a flexible schedule that may include nights, weekends, and holidays, and the ability to stand for extended periods, bend, climb ladders, and lift up to 40 pounds as needed. Applicants must be at least 21 years old. The hourly pay range is $20.40–$24.40.

Requirements

  • Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
  • Effective communication skills, openness to feedback, and ability to adapt quickly.
  • Ability to coach associates in the moment.
  • Ability to de-escalate store and customer situations effectively.
  • Ability to plan and prioritize according to business needs.
  • Strong sense of urgency.
  • Attention to detail.
  • Creative problem-solving skills.
  • Sound decision-making skills.
  • Effective delegation skills.
  • Ability to execute daily priorities efficiently.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs.
  • Ability to stand for extended periods, bend, climb ladders, and lift up to 40 pounds as needed.
  • Minimum age of 21 years.

Nice To Haves

  • At least 2 years of leadership experience in a fast-paced specialty retail environment is preferred.

Responsibilities

  • Model and lead a customer-first selling culture through customer engagement, customer loyalty initiatives, visual standards, and brand values.
  • Analyze business trends using available reports to identify opportunities, solve problems, and take appropriate action.
  • Exemplify, maintain, and foster World Market’s culture and values.
  • Plan and execute daily business tasks assigned by the Store Manager, including when acting in the Store Manager’s absence.
  • Recruit, develop, and retain a high-performance, customer-focused team through training, recognition, and performance management.
  • Use company tools and training resources to educate associates and validate execution of key business functions.
  • Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
  • Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Benefits

  • Flexible scheduling to support work-life balance.
  • Up to 30% shopping discount for the associate and a designated shopper.
  • Wellness resources.
  • Anniversary and recognition programs.
  • Hands-on training for career growth.
  • 401(k) retirement savings plan after three months of service for eligible full-time and part-time associates.
  • Paid leave for all associates.
  • Full-time associates receive vacation and paid holidays.
  • Medical, dental, vision, prescription drug, life insurance, flexible spending, commuter benefits, and Employee Assistance Program offerings for eligible full-time associates, beginning the first of the month following 30 days of continuous employment.
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