Superstition Springs - Assistant Manager

Harkins Theatres•Mesa, AZ

About The Position

The Assistant Manager assists Senior and General Managers with the overall operations of the theatre and performs day-to-day functions of an assigned department while supervising team members and team leaders. The role oversees guest services, supports inventory and deliveries, and helps maintain the company’s standards for film presentation. The Assistant Manager is expected to follow company policies and procedures and ensure that team members and team leaders do the same. The position requires availability during the theatre’s busiest times and the ability to lift boxes or other items weighing up to 50 pounds.

Requirements

At least 1 year of management experience preferred.
Excellent guest service skills.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to lift items weighing up to 50 pounds from the floor or a shelf.
Good written and verbal English-language skills.
Availability during the theatre’s busiest times.

Nice To Haves

Movie theatre experience is a plus.
Spanish bilingual skills are a plus.

Responsibilities

Assist Senior and General Managers with overall theatre operations.
Perform day-to-day functions of an assigned department while supervising team members and team leaders.
Oversee guest services to ensure guests receive the best movie-going experience.
Understand and adhere to company policies and procedures, and ensure team members and team leaders do the same.
Assist with inventory and deliveries.
Inspect delivery contents and take immediate action to correct errors or damage.
Uphold company film-presentation standards, including following projection operating procedures, ordering parts and supplies, monitoring auditoriums to address disturbances, and arranging timely repairs.