Superstition Springs - Assistant Manager

Harkins Theaters•Mesa, AZ

About The Position

The Assistant Manager assists Senior and General Managers with the overall operations of the theatre and performs the day-to-day functions of an assigned department while supervising team members and team leaders. The role oversees guest services, supports inventory and deliveries, and upholds the company’s standards for film presentation.

Requirements

Excellent guest service skills.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to lift boxes or items weighing up to 50 pounds from the floor or shelf.
Good written and verbal English-language skills.
Availability to work during the theatre’s busiest times.

Nice To Haves

At least one year of management experience preferred.
Movie theatre experience is a plus.
Spanish bilingual skills are a plus.

Responsibilities

Oversee guest services to ensure guests receive the best moviegoing experience.
Understand and follow company policies and procedures, and ensure team members and team leaders do the same.
Assist with inventory and deliveries.
Inspect delivery contents and take immediate action to correct errors or damages.
Uphold film-presentation standards by following projection operating procedures, ordering parts and supplies, monitoring auditoriums to address disturbances, and arranging timely repairs.