Assistant Manager

Blakes Lotaburger • Silver City, NM

5d • $16 - $18 • Onsite

About The Position

The Assistant Manager assists the General Manager in overseeing restaurant operations, ensuring customer satisfaction and profitability through monitoring and controlling food, beverage, and labor costs. The role helps protect current sales and increase future sales while supporting an efficient operation that provides fast, friendly service in a clean and sanitary environment. The Assistant Manager reports to the General Manager.

The Assistant Manager embodies Blake’s LOTABURGER’s core values—KIND, TEAM, PASSION, and PROCESS—and supports food preparation standards, team leadership, policy compliance, food safety, cash handling, inventory, scheduling, recruiting, training, and performance development. The role works closely with the General Manager to meet sales, food, and labor targets and may perform additional operational duties such as stocking, receiving deliveries, and housekeeping.

Requirements

• Must be at least 21 years old.
• Must exemplify Blake’s core values: KIND, TEAM, PASSION, and PROCESS.
• Ability to work at least 35 hours per week, including varying opening, closing, weekend, and holiday shifts; flexibility is critical.
• Ability to work on an on-call basis in emergencies.
• Professional, neat, clean, and well-groomed appearance; neck tattoos are prohibited, visible tattoos must be appropriate, and facial piercings may not be worn at work, though clear spacers or retainers are allowed.
• Ability to become proficient in restaurant operations and company policies and procedures, including Book 1 Store-Level Operations.
• Expert understanding of health codes and procedures.
• Moderate computer skills, including electronic mail, Point of Sale systems, back-of-house reporting, and generating product orders using company systems.
• Strong teamwork and communication skills.
• Ability to read, write, and speak English.
• Ability to read, understand, apply, and adhere to policies and procedures.
• Ability to manage multiple projects in a fast-paced environment while meeting deadlines.
• Ability to collaborate across departments and respond well to feedback.
• Organized, detail-oriented, and committed to maintaining quality standards.
• Must pass a pre-employment background check, including a motor vehicle record search.
• Must have a valid driver’s license, reliable vehicle, and auto insurance meeting or exceeding state minimum liability requirements.
• Must be Food Handler Certified and able to become ServSafe certified within 90 days.
• Able to lift 25 pounds unassisted and 50 pounds with assistance.
• Able to stand and walk for prolonged periods and bend, stoop, climb, and reach.
• Able to work in warm or hot conditions and, at times, cold environments such as walk-ins and freezers.
• Able to safely work with sharp objects and wear necessary personal protective equipment.
• Able to work scheduled hours while physically present in the restaurant.
• Must be able to see and hear.
• Able to multitask and work under stressful conditions in a quick-service restaurant, tolerate a reasonable amount of work stress, and handle difficult or sensitive situations with tactful, appropriate, and effective communication and leadership.
• Must work well with others in a team environment, sharing tasks and collaborating on solutions.

Nice To Haves

• High school diploma, one or more years of restaurant management experience, an associate’s degree in a related field, or college coursework in business management is identified as ideal.
• Bilingual Spanish/English skills are a plus.

Responsibilities

• Assist the General Manager with oversight of restaurant operations and customer satisfaction while helping maintain profitability and control food, beverage, and labor costs.
• Protect current sales volume and work to increase future sales volume.
• Ensure menu items are prepared correctly and consistently according to company processes, correcting mistakes when observed.
• Motivate management staff and crew members and support them in performing their duties with customer needs in mind.
• Maintain knowledge of company policies and procedures and help enforce them, including appropriate discipline in coordination with the General Manager.
• Ensure the kitchen complies with applicable food safety laws and the store complies with applicable laws, including premises safety, equal employment opportunity, and workers’ compensation reporting.
• Secure the store safe, ensure cash deposits are handled and documented according to company policies, and promptly report discrepancies to the General Manager.
• Assist with inventory at required intervals and order quantities appropriate to the store’s needs.
• Learn to prepare weekly crew schedules, ensure adequate staffing, account for employee availability and time-off requests, and schedule staff when the General Manager is absent.
• Educate and train employees on applicable laws and regulations and encourage proper, timely reporting of issues or concerns.
• Assist with recruiting crew members, accepting applications, scheduling and conducting interviews with the General Manager, and hiring qualified candidates.
• Assist with crew training, development, succession planning, and performance feedback.
• Work with the General Manager to meet sales, food, and labor targets.
• Perform other assigned duties, including stocking shelves, receiving delivery trucks, and housekeeping.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed