Assistant Manager

Break Time•Savannah, MO

About The Position

Break Time Assistant Managers assist with the management and operation of a Break Time Convenience Store. They help manage the location when the Store Manager is absent, coach and mentor team members, and support store finances and expense control. Assistant Managers are energetic leaders who aim to make customers’ days better. The role includes customer service, daily store operations, merchandising, shift supervision, communication, financial controls, teamwork, and use of store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Must be at least 18 years of age.
  • Must be available to work and/or support all shifts, including weekends and holidays.
  • Must have a valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
  • Strong customer service skills.
  • Ability to thrive in a fast-paced environment and work well individually and in leading a team.
  • Ability to perform assigned duties accurately and with minimal supervision.
  • Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
  • Ability to learn new concepts and technical materials and consistently operate a computer and other office productivity machinery.
  • Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to stand for up to nine hours per shift.
  • Ability and willingness to occasionally climb and descend ladders to handle inventory or products.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints, and conduct accurate transactions.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and food programs and safety.
  • Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Assist in general store operations and supervise shifts in the manager’s absence; provide input on performance evaluations and disciplinary action; promote food service and safety; and help train new employees.
  • Maintain timely, professional communication with customers, vendors, employees, and management regarding store operations.
  • Understand store finances and profitability; control shortages and expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
  • Assist with recruiting, training, coaching, and developing associates; model professional conduct; foster a positive, collaborative work culture; and lead the team in following applicable regulations.
  • Use point-of-sale systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts.
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