The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all policies and procedures while expecting the same from team members. The role also involves working to a schedule, maintaining store standards and a professional image, providing great customer service, and meeting attendance and punctuality expectations. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing phone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers in person and by telephone, processing orders using a computer keyboard or touchscreen, performing accurate calculations and making change, and directing activities while handling repetitive tasks and working under stress. Work takes place in a pizza store and includes exposure to varying outdoor weather, changing temperatures, food odors, cornmeal dust, cramped areas such as a walk-in cooler, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include standing for most tasks, walking short distances, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder use, and repeated bending and stooping.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed