Assitant Manager (02803) - 1135 W. Wood

Domino's Franchise•Decatur, IL

1d•Onsite

About The Position

The Assistant Manager supports store success at the 1135 W. Wood location in Decatur by overseeing daily operations, promoting a positive team culture, and delivering strong customer experiences. The role works with the General Manager to meet sales goals, improve operational performance, and support team members’ professional development. Duties include operational oversight, employee development, food safety compliance, customer issue resolution, cost monitoring, scheduling and payroll support, recordkeeping, and performing in-store tasks as needed.

Requirements

Strong leadership and interpersonal skills, including the ability to motivate, guide, and develop team members.
Excellent customer service skills and a passion for creating positive customer experiences.
Proficiency in cash handling, basic mathematics, and financial reconciliation.
Ability to multitask and work effectively in a fast-paced environment while maintaining composure.
Strong analytical and problem-solving skills and exceptional attention to detail.
Excellent verbal and written communication skills.
Computer literacy and proficiency with point-of-sale systems, order entry platforms, and inventory management software.
Knowledge of food safety and handling procedures.
Flexibility to work various shifts, including evenings, weekends, and holidays, as business needs require.
Ability to stand for extended periods, regularly lift up to 50 pounds, and safely navigate a fast-paced kitchen environment.
Strong time management and organizational skills, including the ability to prioritize multiple tasks.
Conflict resolution and decision-making abilities, with a transparent and inclusive approach.

Nice To Haves

Experience in food service, retail management, or a similar fast-paced operational environment.
High school diploma or equivalent (preferred but not required).
Knowledge of scheduling software and payroll systems.

Responsibilities

Oversee daily store operations, including cash management, inventory control, and food quality assurance.
Lead, motivate, and inspire team members to provide outstanding customer service and maintain store cleanliness and organization.
Assist with recruiting, onboarding, training, and developing team members.
Ensure compliance with food safety regulations, company policies, and local health codes.
Address customer concerns and resolve issues promptly and professionally.
Collaborate with the General Manager on marketing initiatives and sales goals.
Analyze labor, food, and supply costs and identify opportunities for efficiency and cost optimization.
Create employee schedules and assist with payroll management.
Maintain accurate records and complete required documentation in a timely manner.
Perform in-store tasks as needed, including food preparation, order taking, and customer support.
Analyze operational metrics and performance data, identify trends, and recommend improvements.