Customer Service Rep(02803) - 1135 W. Wood

Domino's Franchise • Decatur, IL

22h • Onsite

About The Position

Join Domino's Pizza in Decatur, United States, as a Customer Service Representative at the 1135 W. Wood location. The role focuses on delivering exceptional customer experiences in a fast-paced, team-oriented environment. Responsibilities include taking orders, preparing menu items, processing transactions, maintaining cleanliness and food-safety standards, and supporting smooth store operations.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal communication and listening abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic math skills for handling cash transactions accurately.
• Ability to lift up to 25 lbs and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and company policies and procedures.
• Team-oriented attitude and willingness to assist colleagues.
• Basic food-handling knowledge or willingness to learn.
• Attention to detail when taking orders and preparing food.
• Positive attitude, including during busy or challenging situations.
• Reliability, punctuality, and a strong work ethic.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare pizzas and other menu items according to company standards.
• Process cash and credit card transactions accurately.
• Provide outstanding customer service and support customer satisfaction.
• Maintain a clean and organized work area and follow food safety and sanitation guidelines.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to maintain store cleanliness.
• Handle customer inquiries, concerns, and special requests professionally and courteously.
• Contribute to a positive work environment through a can-do attitude and team spirit.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed