Assistant Hospitality Manager (overnight)

Target Hospitality•, NV

About The Position

The Assistant Manager supports the Hospitality Manager in the total operation of an assigned lodge and assumes full responsibility for the site when the Hospitality Manager is absent. The role oversees and supports lodge department teams, helps maintain budget and reporting accuracy, and upholds guest experience and safety standards. It works across guest experience, culinary, housekeeping, front desk, and maintenance, and includes supervision, operational administration, client communication, inventory support, and emergency response. The role is salaried and follows a rotational schedule. The posting lists a schedule of 5 weeks on and 2 weeks off, or as the manager’s discretion and business needs require; it later describes a 6 weeks on and 2 weeks off schedule. Lodge locations are often remote, with limited nearby amenities and services. The employee must be available to respond to operational and emergency issues outside standard working hours.

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent operational experience.
At least 2 years of hospitality, workforce housing, food service, or facilities management experience.
At least 1 year of supervisory experience leading a team or department.
Experience supporting budget tracking, cost control, or operational reporting.
Strong organizational and administrative skills, including accurate recordkeeping and reporting.
Proficiency with Microsoft Office and experience with hospitality, workforce management, or reporting systems.
Valid driver's license.
Ability and willingness to travel and work long rotations away from home.
Must be able to pass a background check and urinalysis.

Nice To Haves

Remote-site, camp, or workforce housing experience.
Valid food safety certification, such as ServSafe or equivalent.
First aid certification.

Responsibilities

Maintain a safety culture and follow company SOPs, JSAs, policies, and procedures.
Assume full responsibility for lodge operations when the Hospitality Manager is absent, including during off-rotation, leave, and travel.
Support the Hospitality Manager in overseeing guest experience, culinary, housekeeping, front desk, and maintenance departments.
Supervise, coach, and support department supervisors and site staff on standards, service delivery, and day-to-day problem solving.
Help manage the lodge operating budget by tracking labor, food, and supply costs and flagging variances to the Hospitality Manager.
Maintain accurate occupancy, census, and meal count records, and prepare operational reports for review.
Support accounts receivable, invoicing, and lodge administrative processes as required.
Conduct department inspections and audits to verify compliance with company standards, food safety, and HSE requirements.
Support on-site client communication, resolve service issues promptly and professionally, and escalate issues as appropriate.
Partner with Talent Acquisition and Human Resources on site hiring, onboarding, retention, and employee relations.
Track required training and certifications for site personnel and escalate gaps.
Coordinate on-site vendor and contractor activity, including scheduling and access.
Support inventory, ordering, and receiving across departments to maintain adequate supply levels.
Support lodge emergency response and help ensure safety equipment and procedures are in place and current.
Provide world-class customer service and exceed guest needs.
Attend safety meetings and participate in company emergency response procedures.
Perform additional duties as assigned by a manager.