Assistant Manager

Soar QSR • Hurst, TX

8d

About The Position

The Assistant Manager assists with leading and managing the drive-in’s operations and employees during an assigned shift. The role works under the immediate supervision of the General Manager/Operating Partner and is classified as nonexempt. The position requires at least 30 hours per week, with irregular hours that may include nights, weekends, and holidays.

Requirements

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws, including wage and hour and EEO laws.
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multitasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during a shift.
• Lead and manage drive-in operations during a shift to provide an optimal guest experience.
• Manage staffing levels during a shift.
• Perform opening and/or closing duties.
• Handle and properly escalate guest issues and concerns during a shift.
• Handle and properly escalate employee issues and concerns.
• Monitor and manage food, labor, paper, and inventory to maximize cost control, operational efficiency, quality standards, and customer service.
• Assist with the preparation and maintenance of drive-in records.
• Comply with and enforce company policies, procedures, and operational standards.
• Ensure compliance with applicable federal, state, and local laws.
• Perform station duties as necessary, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable.
• Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Move and stock food product weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed