Assistant Manager

Applebee's•West Memphis, AR
•Onsite

About The Position

The Assistant Manager supports restaurant operations at an Applebee’s location, helping maintain operational standards, deliver a positive guest experience, and lead the restaurant team. The role includes overseeing cleanliness, safety, food preparation, and presentation; addressing guest concerns; supervising and developing employees; and assisting with inventory, cost control, and profitability. The Assistant Manager also helps manage schedules, recruit and onboard employees, and communicate with staff, vendors, and internal teams. The position requires flexible availability, including nights, weekends, and holidays, and may involve occasionally lifting and carrying objects weighing up to 50 pounds.

Requirements

  • Strong personal and professional integrity.
  • Ability to handle confidential information and issues with discretion and good judgment.
  • Ability to thrive in a fast-paced work environment.
  • Ability to solve problems on the go.
  • Passion for hospitality and interacting with guests.
  • Willingness to be hands-on when needed.
  • Flexible availability, including nights, weekends, and holidays.
  • Passion for food service and providing guests with exceptional service.
  • Ability to occasionally lift and carry objects weighing up to 50 pounds from counter height to shoulder height across the restaurant.

Nice To Haves

  • 1–2+ years of supervisory experience in casual dining.
  • Experience teaching and training staff.

Responsibilities

  • Maintain restaurant cleanliness and adhere to safety and security protocols.
  • Ensure proper food preparation and presentation.
  • Address guest complaints and provide timely, friendly service while engaging with customers.
  • Supervise, train, and develop team members to deliver excellent service and meet Applebee’s standards.
  • Assist with inventory management, cost control, and maximizing profitability.
  • Lead and motivate staff to achieve daily goals, manage schedules, and maintain a positive work environment.
  • Recruit, onboard, and train new employees and provide opportunities for growth.
  • Serve as a point of contact for staff, vendors, and internal teams.

Benefits

  • 401K Plan
  • Health, Dental and Vision Options
  • Tuition Reimbursement
  • Career Advancement
  • Quarterly Bonus Plan based on performance
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