Full Time Assistant Manager - Bellevue Square

PACSUN•Bellevue, WA
•$23 - $24

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by modeling company values, maintaining a customer-focused selling culture, ensuring execution of store KPIs, and holding employees accountable to company policies and procedures. The Assistant Store Manager supports customer experience, sales-floor supervision, associate coaching and engagement, operational execution, visual standards, merchandise flow, and a safe, organized store and stockroom. The position also contributes to recruiting and developing talent, cross-functional partnerships, and a culture of transparency, collaboration, and accountability.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Open availability for all days.
  • Ability to work 32–40 hours per week.
  • Ability to work weekends, nights, and peak holiday periods.
  • Ability to frequently lift and/or move up to 20 pounds and occasionally up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat frequently.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure team members consistently deliver an engaging, positive, and authentic customer experience.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor when needed, including during breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on performance.
  • Recognize and reward outstanding performance to support associate engagement.
  • Communicate company directives and standards to associates.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for PacSun products, brands, fashion, and trends.
  • Model company values and motivate others.
  • Recruit, identify, develop, and retain talent.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Represent PacSun in the industry and marketplace.
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