Full Time Assistant Manager - Bellevue Square

Pacsun Careers•Bellevue, WA
•Onsite

About The Position

The Assistant Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps motivate and inspire the team, uphold company values, execute store KPIs, and ensure employees follow policies and procedures. It also supports customer experience, operational execution, visual standards, merchandise flow, and associate development. This is a full-time position requiring 32–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Open availability on all days.
  • Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Provide an engaging, positive, and authentic customer experience and ensure team members do the same.
  • Handle customer situations according to company policy, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team.
  • Act as floor supervisor as needed, including covering breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates, provide performance feedback, and recognize outstanding performance.
  • Direct associates to ensure they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency across operational store processes.
  • Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
  • Ensure store associates follow company policies, procedures, and Safety Program practices.
  • Represent the PacSun brand and demonstrate enthusiasm for its products, brands, fashion, and trends.
  • Inspire and motivate others by consistently demonstrating company values.
  • Recruit, identify, develop, and retain talent.
  • Build cross-functional partnerships and support a culture of transparency, collaboration, and accountability.
  • Balance a strong management presence with approachability and encourage associate feedback.
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