Assistant Manager (05827) - 2702 West Main Street, Russellville, AR

Domino's Franchise•Russellville, AR
•Onsite

About The Position

The Assistant Manager position is described in the posting as a hands-on Shift Lead role at a Domino’s franchise store. The Shift Lead works alongside the team while helping direct shifts, maintain standards, resolve problems, and foster a positive and productive work environment. The position combines customer service and food preparation with responsibility for shift performance and team coordination. Previous management experience is helpful but not always required; training is available for a suitable candidate.

Requirements

  • Meet applicable minimum age requirements for the position.
  • Be legally authorized to work in the United States.
  • Communicate clearly with customers, team members, and management.
  • Have basic math and cash-handling skills.
  • Be able to use computers, touchscreens, phones, and basic workplace technology.
  • Have reliable attendance and punctuality.
  • Be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
  • Be willing to learn and follow Domino’s standards, policies, and procedures.
  • Be dependable, punctual, professional, and comfortable taking responsibility and leading by example.
  • Communicate clearly and respectfully, give direction, and address problems.
  • Be organized and efficient, able to multitask in a fast-paced environment, and focused on customer service, food quality, cleanliness, and results.
  • Be able to work actively in a fast-paced restaurant, stand and walk for extended periods, and bend, reach, crouch, and move throughout the store.
  • Use hands frequently for food preparation, cleaning, order entry, and other tasks.
  • Lift and carry up to 50 pounds as needed and stock ingredients and supplies.
  • Work around hot ovens and food preparation equipment, experience temperature changes between work areas and the walk-in cooler, and perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

  • Previous restaurant, retail, customer service, or leadership experience.
  • Previous management experience.

Responsibilities

  • Lead by example and help set the pace for the team.
  • Work alongside team members, including during busy periods.
  • Direct team members and keep the shift focused on priorities.
  • Assist customers and provide friendly, professional service.
  • Handle customer concerns calmly and professionally.
  • Take and process orders accurately.
  • Prepare pizzas and other menu items according to Domino’s standards.
  • Monitor food quality, order accuracy, and service speed.
  • Maintain a clean, organized, and safe store.
  • Delegate cleaning, stocking, and operational tasks, and follow up on completion.
  • Coach team members on procedures and performance expectations.
  • Help train and support new team members.
  • Manage workflow and adjust priorities during busy periods.
  • Support a positive, respectful, and accountable team environment.
  • Follow and help enforce company policies, food safety standards, and operating procedures.
  • Assist with cash handling and shift accountability.
  • Communicate important shift information to store management.
  • Support the management team with daily store operations.
  • Take ownership of problems, help find solutions, and communicate concerns to management promptly.
  • Help protect the customer experience and maintain the performance and condition of the store.

Benefits

  • Starting pay of $12.25 per hour and up; starting rate may vary based on experience, availability, and qualifications.
  • Comprehensive on-the-job training.
  • Hands-on leadership experience and opportunities to develop management skills.
  • Opportunities for advancement and increased responsibility, with potential progression into Assistant Manager, General Manager, and beyond.
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