Assistant Manager

Snipes•Chicago, IL

About The Position

The Assistant Manager fully manages store staff and operations in the Store Manager’s absence. The role supports the Store Manager in maintaining company standards, executing promotions and visual merchandising, processing register functions, meeting sales and profitability goals, and monitoring team performance. The position requires strong leadership, customer service, communication, organization, and problem-solving skills, along with the ability to stand for long periods and lift 15–30 pounds.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Able to respond to store alarm problems as needed.
  • Excellent communication and organizational skills.
  • Strong drive to achieve results.
  • Takes initiative and has problem-solving skills.
  • Strong customer service skills.
  • Ability to lead a team and work as a team player.
  • Disciplined and self-motivated, goal-oriented, adaptable, flexible, and a fast learner.
  • Must be able to stand for long periods throughout the shift and lift between 15 and 30 pounds.

Nice To Haves

  • At least 2 years of retail leadership experience as an Assistant Manager or Department Manager.
  • College degree.

Responsibilities

  • Assist the Store Manager in maintaining cleanliness standards on the sales floor and in the stockroom.
  • Set up sales and promotions with proper signage in a timely manner.
  • Properly perform register functions and ensure store procedures are followed.
  • Execute and comply with floor-set guides and promotions in a timely manner.
  • Assist in directing and maintaining merchandise presentation according to visual merchandising standards and current floor sets.
  • Recognize, understand, and communicate customer merchandise needs, including whether the store’s assortment meets those needs.
  • Work with the Store Manager to complete markdowns and transfers correctly and on time.
  • Drive sales and profitability by achieving or exceeding established store and individual goals.
  • Help communicate store operational goals and directives to maximize the store team’s contributions to the sales plan.
  • Assist the Store Manager in monitoring individual performance, including sales volume, hourly production, units per transaction, charge accounts, and loss prevention.
  • Perform register and/or Aptos functions accurately and help train associates in those functions.
  • Ensure company funds are secured according to company policy.
  • Manage store staff and operations in the Store Manager’s absence.

Benefits

  • Generous employee discount
  • Paid holidays
  • Paid time off (PTO)
  • Bonus plan
  • Affordable health insurance
  • Retirement contributions
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