Assistant Manager - Mason, OH

Tidal Wave Management•Mason, OH
•Onsite

About The Position

The Assistant Manager shares responsibility for the site’s facility and operations, helping achieve volume, revenue, and profitability goals. This hands-on leadership role works alongside the team and offers professional development opportunities and a path to higher-level management positions. The position combines administrative tasks with operational duties in an outdoor, fast-paced environment. The schedule is 35–45 hours per week and may include evenings and weekends based on company needs. Occasional driving for company business may be required; a valid driver’s license and compliance with company driving standards are required.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to bend, kneel, reach, stoop, climb, and crouch frequently.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain, with exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to work outside normal business hours, including evenings and weekends, based on company needs.
  • Valid driver’s license and compliance with company driving standards; occasional driving for company business may be required.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; listed restaurant experience and skill sets are described as transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
  • Provide guests with exceptional, friendly, and quality service.
  • Assist with limited administrative work and quick equipment checks.
  • Help train and develop employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Work hands-on with the team to help meet volume, revenue, and profitability goals.
  • Perform duties safely in a fast-paced, team-oriented environment.
  • Drive occasionally for company business, if required.

Benefits

  • Competitive hourly pay with opportunity to earn weekly commission.
  • Schedule designed to support work-life balance, with flexible scheduling and 35–45 hours per week.
  • Opportunity for growth and development within the company.
  • PTO according to company policy.
  • Eligibility for health, dental, and vision coverage after a 30-day waiting period.
  • Eligibility for 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage after a 90-day waiting period.
  • Company-paid holidays.
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