Assistant Manager - Mason, OH

Tidal Wave Auto Spa•Mason, OH
•Onsite

About The Position

The Assistant Manager shares and assists with the responsibilities of a car wash site's facility and operations. This role helps achieve established volume, revenue, and profitability goals through a self-disciplined, results-oriented approach, while leading by example on the front line alongside the team. The position offers professional development and a potential career path into higher-level management. It combines administrative and hands-on operational duties in an outdoor, fast-paced environment and may require work outside normal business hours, including evenings and weekends. Occasional driving for company business may be required; a valid driver's license and compliance with company driving standards are required.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, including up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Comfort working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to work safely and effectively in a fast-paced, team-oriented setting and communicate clearly in a noisy environment.
  • Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
  • A valid driver's license and compliance with company driving standards if required to drive for company business.
  • Drug screen and background check as required by state guidelines.

Nice To Haves

  • Mechanical inclination and experience.
  • Restaurant management experience; restaurant management skill sets are described as transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and fostering a culture of teamwork and fun.
  • Provide guests with exceptional service and a quality experience.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in all positions.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Help meet established volume, revenue, and profitability goals.
  • Perform operational duties safely and respond promptly to safety or operational concerns.

Benefits

  • Flexible scheduling designed to support work-life balance, with 35–45 hours per week.
  • Opportunity to earn weekly commission.
  • Opportunities for growth and development.
  • PTO based on the company's PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accident benefits, subject to a 90-day waiting period.
  • Company-paid holidays.
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