Assistant Manager

Avis Budget of Wisconsin • Madison, WI

8d • $60,000 - $70,000 • Onsite

About The Position

The Assistant Manager at the Madison airport location oversees daily operations, supports staff development, and helps ensure an exceptional customer experience. Under the direction of the Airport Manager, this role fosters a positive team environment and coaches and mentors employees to strengthen their sales and customer service skills. The position includes a flexible schedule that may involve mid-shifts, evenings, weekends, and holidays.

Total earning potential is $60,000–$70,000 per year, consisting of an hourly base rate and uncapped incentive bonuses for sales upgrades and additional services. Full-time employees are eligible for a comprehensive benefits package.

Requirements

• Previous supervisory experience.
• Strong verbal communication skills to interact effectively with customers, co-workers, and management.
• Ability to work effectively in a fast-paced environment.
• Physical ability to assist customers at the rental counter, including standing for extended periods.
• Ability to work flexible schedules that may include evenings, weekends, and holidays, as scheduled.
• Ability to handle confidential information effectively.
• Must be at least 18 years of age.
• Must have a valid state driver’s license and a good driving record.

Responsibilities

• Oversee day-to-day operational activities at the airport location.
• Foster a positive and collaborative team environment.
• Motivate, coach, and develop staff in sales and customer service.
• Assist with hiring, training, evaluating, and scheduling employees.
• Report all aspects of productivity to the Airport Manager.
• Engage with customers professionally and courteously, and handle inquiries and concerns effectively.
• Ensure a seamless customer experience while promoting additional products and services.

Benefits

• Paid time off accruing from day one.
• Paid holidays, including the employee’s birthday.
• Medical, dental, vision, life, and disability insurance for full-time employees.
• 401(k) retirement plan with company match.
• Employee discounts on car rentals and Avis/Budget vehicle purchases.
• Access to an employee assistance program.
• Training, professional development, and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed