Assistant Manager

JCrew • Lakewood, CO

7d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance and collaborate with the leadership team to adapt strategies for business success and provide operational support. You support the Store Director and Associate Store Manager in achieving business results, own a designated division of responsibility, and help ensure strong customer service and smooth store operations. The position requires scheduling flexibility, including nights, weekends, and holidays, and the ability to bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds (18 kilos). The posting lists part-time and full-time benefit offerings but does not specify which schedule applies to this opening.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Demonstrate innovation, champion new ideas, navigate uncertainty, and solve problems effectively.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with the Store Director and Associate Store Manager to create a collaborative working environment for associates.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Lead fit sessions to build associates’ product knowledge and improve customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to sales associates.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off plan, including paid holidays (full-time offering).
• Dental, vision, and life insurance (full-time offering).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed