Part-Time Assistant Manager

Cinemark•Fort Worth, TX

7d•$16 - $17

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments so they can support operations where needed and provide inspirational training to employees. The role follows the direction of the General Manager and supports the General Manager’s decisions in communicating with staff. Assistant Managers may progress to Senior Assistant Manager and then Theatre Manager or General Manager after completing Cinemark’s Management Accreditation Program and working for at least six months. The position requires regular and consistent attendance, flexible availability, and the ability to work in a standing position for extended periods. The work environment may have moderate to high noise levels and requires frequent movement around the theatre. The listed pay range is $15.50–$17.00. Benefits may vary by career category.

Requirements

Must be at least 18 years of age.
High school diploma or GED preferred.
Complete the three basic Cinemark Management Accreditation Program courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service skills.
Accurate cash handling and basic math skills.
Ability to communicate verbally and in writing with people of different ages, genders, and personalities, and to regularly converse in and comprehend English.
Ability to work both in a team environment and independently.
Ability to take and follow direction and respond with a sense of urgency.
Excellent time-management and organizational skills, with attention to detail.
Ability to train and lead others and resolve conflict.
Ability to bend, kneel, and lift up to 50 lbs frequently.
Ability to stand, walk, and reach around the theatre frequently and stand for extended periods.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions in communication with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide superior customer service.
Learn and follow Cinemark’s policies and procedures, and enforce them fairly and consistently with Team Members.
Report employee-relations issues to the General Manager, or follow the stated reporting process when the General Manager is absent; comply with the Employee Relations Reporting Protocol.
Meet management work-ethic and conduct standards.
Identify and sanitize high-contact areas used by employees and Guests.
Use personal protective equipment properly for position-specific tasks and adapt to required cleaning tasks.
Address safety and security issues, including trip hazards, lighting concerns, and suspicious persons.
Perform other work-related duties as assigned.