Assistant Manager

J.Crew • Arlington, VA

1d • $20 - $24

About The Position

The Assistant Manager is part of the store leadership team and helps drive profitability through genuine customer connections, brand loyalty, and community engagement. The role provides immediate feedback and coaching to the sales team to maximize performance, collaborates with the leadership team on business strategies, and supports smooth store operations.

The Assistant Manager supports the Store Director and Associate Store Manager in impacting business results, owns a designated division of responsibility, and manages store operations, systems, and technology. The role also supports recruiting, training, and development; fosters a collaborative environment; helps the team exceed goals and provide excellent customer service; leads fit sessions to improve product knowledge; and develops community engagement through events. The Assistant Manager may also take on a variety of sales-floor roles as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for the brand, customers, and teams.
• Keep up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when carrying out tasks.
• Innovate, champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and associate development as needed.
• Partner with store leadership to foster a collaborative working environment.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed