Assistant Manager

JCrew • Dallas, TX

1d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide operational support as needed. You support the Store Director and Associate Store Manager in impacting business results across the brand, while maximizing profitability. You own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and may step into a variety of sales-floor roles when needed.

The position involves managing store operations, systems, and technology; supporting recruiting, training, and development; and helping create a collaborative working environment. You help keep the team on track to exceed goals and deliver best-in-class customer service, lead fit sessions to improve associates’ product knowledge, and develop community engagement ideas and events that build loyalty. The role requires scheduling flexibility, including nights, weekends, and holidays, as well as the ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds (18 kilos).

The job description lists part-time and full-time perks. The hourly range is $17.75–$22.30. Benefits and perks may depend on work location, employment type, and eligibility requirements.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while carrying out tasks.
• Champion new ideas and demonstrate strong problem-solving skills while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with the Store Director and Associate Store Manager to foster a collaborative working environment.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage
• Competitive paid time off (PTO) plan, including paid holidays (full-time perks)
• Dental, vision, and life insurance (full-time perks)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed