Assistant Manager

Domino's Franchise•Royal Palm Beach, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps ensure the success of the store and its staff. The role includes overseeing cost, inventory, and cash controls; customer relations; staffing; food management; scheduling; cleanliness; marketing; profitability; and adherence to store standards. Assistant Managers set an example for the team, support team members’ development, and contribute to a fun, inclusive workplace. The position offers opportunities for career progression within Domino’s. The work also involves operating store equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role requires communicating with customers and coworkers, entering orders by keyboard or touchscreen, handling money accurately, and performing physical tasks such as standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and shaping pizza dough.

Requirements

  • Must live in the United States to apply.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical activities including standing, walking, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand tasks.
  • Eye-hand coordination and continuous use of hands; shaping pizza dough requires frequent and forceful use of the forearms and wrists.
  • Ability to talk and hear on the telephone and use near- and mid-range vision for in-store tasks, depth perception, and distinguish hot from cold surfaces.
  • Able to work in varying and sometimes adverse weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces including a walk-in cooler, and around hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Oversee cost controls, inventory control, cash control, and customer relations.
  • Manage staffing, paperwork, food management, and work schedules.
  • Maintain store cleanliness, a professional image, and adherence to standards.
  • Provide great customer service and support store marketing and profitability.
  • Demonstrate attendance and punctuality and arrange transportation to and from work.
  • Operate store equipment and stock ingredients from delivery areas into storage and work areas.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Support and encourage team members and contribute to the store’s culture.

Benefits

  • A safe work environment and stability as a team member.
  • Opportunities for career progression, including potential advancement to general manager or franchise owner.
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