Assistant Manager

Wonder • Worcester, MA

6d • $66,500 - $80,000

About The Position

As the Assistant Manager in a Wonder restaurant, you will support the General Manager in day-to-day operations to ensure the smooth functioning and success of the restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service.

Wonder is a mealtime platform where customers can mix and match dishes from more than 20 exclusive restaurants in one order. Dishes are made to order on-site by the culinary team. Wonder owns and operates each step of the dining experience, from recipe development to the technology that powers it.

Requirements

• At least two years of restaurant supervisory or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Demonstrated ability to manage and develop teams of 15 or more members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Professionalism and adherence to policies and procedures.
• Effective verbal and written communication skills.
• Strong team player.
• At least 18 years of age and legally authorized to work in the United States.
• Ability to lift 50 pounds.
• Ability to stand for a full shift while working.
• Open availability, including nights and weekends.
• Food Manager Certificate as required by State, County, or Local Health Departments.

Responsibilities

• Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Help the General Manager achieve operational goals and budget targets.
• Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
• Manage the floor effectively by optimizing staff deployment for efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols, ensuring accuracy, efficiency, and adherence to shelf-life and product-dating guidelines.
• Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
• Maintain consistent adherence to food safety and security standards.
• Ensure all team members deliver excellent customer service.

Benefits

• Medical, dental, and vision insurance.
• 100% employer-paid life insurance.
• 401(k) retirement plan.
• Employer match for Health Savings Account (HSA).
• Learning and development opportunities to advance your career.
• Employee stock.
• Employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed