About The Position

The Assistant Manager operates equipment; stocks ingredients; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility. The role also delivers products by car to customers and distributes flyers and door hangers. The employee must have a valid driver’s license and a safe driving record meeting company standards, access to an insured vehicle that can be used for deliveries, pass a background check, and have open availability. On-the-job orientation and training are provided. The position requires communication with customers and coworkers in person and by phone, the ability to give and understand written instructions, and the ability to train and lead. Duties involve order entry using a keyboard or touch screen, handling money, maintaining cost controls, navigating to customer addresses, and working under quality standards and pressure. The job includes extensive standing and hand use, short-distance walking, occasional paperwork while seated, lifting and carrying supplies and products, pushing or pulling trays, driving for deliveries, and occasional stair or ladder navigation. Work may involve hot surfaces, moving equipment, sharp edges, food odors, cornmeal dust, cramped spaces, temperature changes, and varying weather conditions.

Requirements

  • Valid driver’s license and a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Must pass a background check.
  • Open availability.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to train and lead.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to lift cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
  • Ability to carry products during walking and climbing duties.
  • Ability to stand for most tasks and perform continuous reaching and hand-use activities.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers’ doors.
  • Deliver flyers and door hangers.
  • Train and lead others.
  • Maintain cost controls.
  • Navigate to addresses within the designated delivery area.
  • Unload, stock, carry, push, or pull ingredients, supplies, trays, and products as needed.
  • Change prices on signs, wash walls, and perform maintenance as needed.
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