Assistant Manager(04419) - 23437 Sussex Hwy

Domino's Franchise•Seaford, DE

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the team does the same. Responsibilities also include paperwork, working to a schedule, maintaining store standards and image, providing great customer service, and maintaining attendance and punctuality. The role also encompasses general store team-member duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Use judgment, basic math, and multitasking skills.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate with customers and co-workers in person and over the phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties, a valid driver's license with a safe driving record meeting company standards.
  • For delivery duties, access to an insured vehicle that can be used for delivery.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, occasional crouching or squatting, and navigating stairs.
  • Ability to work in the described conditions, including varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, food management, and profitability.
  • Handle staffing and paperwork, and work to a schedule.
  • Set an example for the crew and ensure compliance with all policies, procedures, and standards.
  • Maintain customer relations and provide great customer service.
  • Maintain store cleanliness and the store’s image.
  • Support marketing activities.
  • Operate equipment, stock ingredients and supplies, and prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from assistant manager to general manager, franchisee, or Manager Corporate Operations.
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