Assistant Manager(05814) - 118 Highway 231 South Suite B

Domino's Franchise • Ozark, AL

14h • Onsite

About The Position

The Assistant Manager is responsible for the success of the store and its staff during their shift, setting an example by following all policies and procedures and expecting the same from the crew. The role includes supporting and developing team members, managing store operations, and contributing to customer service, sales, and profitability. Domino’s describes opportunities for career progression, including advancement to general manager and franchise owner.

The position involves operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning the equipment and facility. It requires communication with customers and coworkers, accurate handling of orders and money, and the ability to work independently or with a team under stress while meeting quality standards.

Work takes place in a restaurant with temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some areas. Tasks may involve outdoor work in varying weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activity includes standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to unload deliveries using a hand truck, including cases weighing up to 50 pounds, and stack cases on shelves up to 72 inches high.
• Ability to carry supplies, including large cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and dough trays weighing approximately 12 pounds each.
• Ability to push and pull trays on dollies; stacks of trays may be 24–30 trays high and require up to 7.5 pounds of force to push.
• Ability to infrequently navigate stairs or climb a ladder.
• Ability to bend, crouch or squat occasionally, reach continuously, and use hands continuously during the day.
• Ability to work in varying and sometimes adverse weather conditions when performing outside tasks.
• Ability to work in changing temperatures, including a cooler at 36 degrees and work areas at 90 degrees or above.
• Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Talking and hearing on the telephone, near- and mid-range vision, depth perception, and ability to distinguish hot and cold surfaces.

Responsibilities

• Take responsibility for everything that happens during the shift.
• Follow all policies and procedures and set an example for the crew.
• Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, and adherence to standards.
• Provide great customer service and maintain attendance and punctuality.
• Contribute to marketing and store profitability.
• Operate all equipment.
• Stock ingredients from deliveries in storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Make correct monetary change.
• Support and encourage team members in their training and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed