Assistant Manager (08618) - 6547 N Highway 231

Domino's Franchise•Panama City, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks assigned to the team. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager helps develop managers by setting an example and mentoring team members, encourages current employees, recruits new team members, and ensures store policies and procedures are followed. The role also promotes Domino’s image standards and provides great customer service and effective service recovery. General store duties include learning and training operational tasks; operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the store and equipment. Team members communicate with customers and coworkers, process orders by phone and in person, and enter orders using a computer keyboard or touch screen. The role requires accurate arithmetic and monetary change handling, as well as verbal, written, and telephone skills. The job involves frequent hand use and eye-hand coordination, including shaping dough, using a pizza peel and cutter, and assembling pizza boxes. Physical activities include repeated forward bending, occasional crouching or squatting, and continuous reaching. Delivery duties, if performed, include delivering products and promotional materials by car, walking and climbing at delivery locations, and navigating adverse terrain and weather.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle available for delivery use.
For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

Assist the General Manager in coordinating store operations and carrying out assigned team tasks.
Support cost, inventory, and cash controls and maintain customer relations.
Help develop managers and team members through example and mentoring.
Enforce store policies and procedures and encourage team members.
Recruit new team members and assist with staffing.
Handle paperwork, food management, time management, store cleanliness, and marketing.
Promote Domino’s image standards and provide customer service and service recovery.
Learn and train operational tasks; operate store equipment.
Stock ingredients, prepare products, receive and process orders, take inventory, and complete associated paperwork.
Clean the store and equipment daily.
For delivery duties, deliver products by car to customers and deliver flyers and door hangers.