Assistant Manager

AES Restaurant Group•Abingdon, VA

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant Assistant Manager. The Assistant Manager helps guide the team in creating a positive guest experience, setting the tone for the team while in charge, and maintaining high standards of quality, safety, and cleanliness. The role works with the General Manager to achieve strong performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. It also involves using restaurant systems and tools, following government regulations and company policies, and implementing accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills. The company’s vision is to be its guests’ favorite fast-food destination.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Demonstrated respect and respectful communication.
  • Coaching and developing others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • Profit and loss management.
  • Operations management.
  • Restaurant management.
  • Food-cost and labor-cost management.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively every shift and every day.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies.
  • Implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • PTO.
  • Employee rewards and recognition program.
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