Assistant Manager

AES Restaurant Group•Bristol, TN

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager helps guide the team in creating positive guest experiences and upholding standards for quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager supports high performance across restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses company systems and tools to run each shift, follows government regulations and employment, food-safety, and operational policies, and implements accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Demonstrated ability or aptitude in respectful communication, coaching and developing others, emotional resilience and patience, leadership, working in a fast-paced environment, integrity, customer satisfaction, profit-and-loss management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve strong performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food-safety and operations policies, and implement accounting controls.