Assistant Manager

Madewell•Bozeman, MT
•$20 - $24

About The Position

The Assistant Manager is part of Madewell’s leadership team and helps drive profitability through genuine customer connections, brand loyalty, and community engagement. The role provides immediate feedback and coaching to the sales team to maximize performance and collaborates with the leadership team to adapt strategies for business success and provide operational support. The Assistant Manager supports the Store Director and Associate Store Manager in achieving business results, owns a designated division of responsibility, and helps maintain effective store operations. The position also contributes to associate development, customer service, product knowledge, and community engagement, and may take on a variety of sales-floor roles as needed.

Requirements

  • 1–2 years of retail management experience with a similar scope.
  • Passion for supporting the brand, customers, and teams.
  • Up-to-date knowledge of current fashion trends and industry developments.
  • Teamwork, flexibility, and courtesy when executing tasks.
  • Strong problem-solving skills and ability to innovate, champion new ideas, and navigate uncertainty.
  • Scheduling flexibility, including nights, weekends, and holidays.
  • Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
  • Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
  • Manage store operations, systems, and technology while ensuring accountability.
  • Assist with recruiting, training, and development efforts as needed.
  • Partner with the Store Director and Associate Store Manager to create a collaborative working environment for associates.
  • Keep the team on track to exceed goals and provide best-in-class customer service.
  • Lead fit sessions to improve associates’ product knowledge and customer connections.
  • Develop innovative ways to engage the community and build loyalty through events.
  • Step into a variety of sales-floor roles as needed.
  • Provide feedback and coaching to the sales team to maximize performance.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
  • Medical and prescription coverage.
  • Competitive paid time off (PTO) plan, including paid holidays.
  • Dental, vision, and life insurance (listed for full-time roles).
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