Assistant Manager Tim Hortons
About The Position
The Assistant Manager will be responsible for supervising and supporting team members, recruiting, training, coaching, and evaluating employees. This role involves preparing staff schedules, managing labor costs, ensuring excellent guest service, and resolving customer complaints. The Assistant Manager will also monitor food quality, safety, and cleanliness standards, assist with inventory management, ordering supplies, and cost control. Additionally, they will support opening and closing procedures, including cash handling, help achieve sales targets and restaurant profitability goals, ensure compliance with company policies and health & safety regulations, and lead by example to maintain a positive team environment.
Requirements
- 1–5 years of supervisory or management experience in quick-service restaurants, food service, retail, or hospitality.
- Strong leadership, communication, and problem-solving skills.
- Experience with employee training and performance management.
- Ability to work in a fast-paced environment.
- Flexible availability, including mornings, evenings, weekends, and holidays.
Nice To Haves
- Food Safety Certification is often considered an asset.
Responsibilities
- Supervise and support team members during shifts.
- Recruit, train, coach, and evaluate employees.
- Prepare staff schedules and manage labour costs.
- Ensure excellent guest service and resolve customer complaints.
- Monitor food quality, food safety, and cleanliness standards.
- Assist with inventory management, ordering supplies, and cost control.
- Support opening and closing procedures, including cash handling.
- Help achieve sales targets and restaurant profitability goals.
- Ensure compliance with company policies and health & safety regulations.
- Lead by example and maintain a positive team environment.
Benefits
- Competitive compensation
- Total rewards offerings will be shared by the Talent Acquisition team during the hiring process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
