Sr. Property Manager, Tim Hortons, Canada

Restaurant Brands International•Toronto, ON

1d•CA$100,000 - CA$120,000

About The Position

Restaurant Brands International Inc. (RBI) is a global leader in the quick-service restaurant industry, owning iconic brands like TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. RBI is dedicated to growing these brands by upholding their core values and fostering strong relationships with employees, franchisees, and communities. The property management team at RBI is responsible for overseeing more than 4,000 properties across Canada and the US. This role offers an opportunity to join as a Bilingual Senior Property Manager, managing a team of Property Managers and an assigned region within the property portfolio. The position reports to the Director of Real Estate & Property Management and collaborates closely with various departments including Operations, Asset Management, Lease Administration, Accounts Receivable, Development, Finance, and Accounting.

Requirements

Bilingual French and English required.
5+ years of experience in property management, property accounting, revenue accounting, or lease administration with strong financial competencies and/or legal experience in retail/commercial real estate.
Extraordinary interpersonal and communication skills, both internal and external, with the capability to influence a wide range of audiences on sometimes complicated or delicate issues.
Well-organized with the ability to manage various competing priorities.
Ability to manage and work in teams, particularly cross-functional ones.
Ability to thrive in a fast-paced environment and deal with uncertainty.
Being nimble and a good problem solver: able to deal with problems where a precedent solution isn't readily available.
Ownership mentality.
Excellent communication and ability to drive a win-win situation for stakeholders with competing priorities.
Advanced Project Management Skills.

Responsibilities

Manage and support a team of Property Managers within an assigned region to ensure all Property Management matters are handled professionally and effectively.
Liaise with landlords and franchisees on matters such as year-end reconciliations, property maintenance, lease interpretation, site disputes, and escalations.
Ensure the integrity of lease data within the system, including monthly rent payments, budgeted CAM, taxes, year-end reconciliations, and other ad-hoc billings.
Oversee the reconciliation of accounts, year-end adjustments, SOAs, and monthly rent, CAM, taxes, and property management escalations.
Assist in the delivery of property tax reviews, lease audits, and process improvement initiatives.
Prepare correspondence related to rent adjustments, outstanding payments, CAM costs, and site issues.
Oversee the Non-Restaurant Property portfolio and establish maintenance schedules and day-to-day management.
Manage bad debt and collection activities, as well as tenant arrears.
Report on and ensure all month-end and quarterly tasks are captured effectively.
Perform other duties as assigned.