Assistant Manager

Arby's (AES Restaurants)•Kingsport, TN

About The Position

AES Restaurant Group, LLC is a franchisee of Arby’s operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience, sets the tone for the team when in charge, and upholds standards for quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety requirements, operations policies, and accounting controls. The company describes itself as goal oriented and offers opportunities to develop skills. AES participates in E-Verify and is an Equal Opportunity employer. It will endeavor to provide reasonable accommodation or modification for qualified applicants with disabilities unless doing so would impose an undue hardship.

Requirements

  • Must have a reliable vehicle and valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively on every shift.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • Paid time off (PTO).
  • Employee rewards and recognition program.
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