Assistant Manager

J.Crew • Bloomington, MN

1d • $18 - $22

About The Position

As an Assistant Manager at J.Crew, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance and collaborate with other leaders to adapt strategies for business success and provide operational support.

You support the Store Director and Associate Store Manager in achieving business results, own an assigned division of responsibility, and help ensure effective store operations and best-in-class customer service. The role may also involve supporting recruitment, training, and development; leading product fit sessions; creating community-engagement events; and stepping into different sales-floor roles as needed.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy when executing tasks.
• Demonstrate innovation, champion new ideas, and use strong problem-solving skills when navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to create a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles as needed.
• Provide feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage
• Competitive paid time off plan, including paid holidays
• Dental, vision, and life insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed