Assistant Manager

AES Restaurant Group•Charlotte, MI

About The Position

The Restaurant Assistant Manager helps guide the restaurant team to create a positive guest experience and maintains high standards of quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager supports strong performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows applicable government regulations, employment law, food-safety requirements, operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully and treat others with respect.
  • Ability to coach and develop others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • P&L management, operations management, restaurant management, and food and labor cost management capabilities.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run an effective restaurant on every shift.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food-safety and operations policies, and implement accounting controls.

Benefits

  • Competitive bonus program
  • Full-time shifts
  • Health insurance
  • PTO
  • Employee rewards and recognition program
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