Assistant Manager

Arby's (AES Restaurants) • Elizabethton, TN

7d

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience. The manager sets the tone for the team when in charge and upholds standards of quality, safety, and cleanliness. The role works with the General Manager to achieve strong restaurant performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. It also involves using restaurant systems and tools, following government regulations, employment law, food safety and operating policies, and implementing accounting controls.

Requirements

• Must have a reliable vehicle and a valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.

Nice To Haves

• Ability to treat others and communicate with respect.
• Coaching and developing others.
• Emotional resilience and patience.
• Leadership.
• Ability to work in a fast-paced environment and think on your feet.
• High standards of integrity and customer satisfaction.
• P&L management.
• Operations management.
• Restaurant management.
• Managing food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, and coach team members.
• Use AES systems to run the restaurant effectively each shift and every day.
• Implement restaurant controls, particularly for cash and inventory.
• Set and meet restaurant goals for service, operations, and financial results.
• Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
• Follow government regulations, employment law, food safety requirements, and operations policies; implement accounting controls.

Benefits

• Competitive bonus program.
• Full-time shifts.
• Health insurance.
• PTO.
• Employee rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed